About Us

crockpot provides slow cookers, multicookers, electric lunch boxes and food warmers, and sous vide appliances to customers in the United States. Our goal is a clear, dependable shopping experience with straightforward product information and support.

Our Service Commitments

  • Free standard shipping on every U.S. order and tracking after shipment.
  • Clear processing, delivery, return, exchange, and payment information.
  • Responsive customer care during the service hours stated below.
  • Product specifications, care guidance, and safety information based on the applicable product listing.

Policies and Support

Please review our published policies before ordering. Contact us whenever you need help understanding a product listing or an order.

Merchant and Customer Care Information

Store name: crockpot

Contact email: Support@crockire.shop

Phone: (208) 376-9340

Physical and return address: 654 Riverwalk Dr, Idaho Falls, ID 83402, US

Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).